Hardware and Software Requirements
To participate in any Texas State online course, you should have easy access to a computer less than 5 years old and with high-speed Internet connection via cable modem or DSL.
You are expected to be proficient with installing and using basic computer applications.
- Microsoft® Windows® 7 or Macintosh® OS X
- Speakers or headphones
- High-speed internet connection*
*Streaming media at Texas State, which includes selected videos in online courses, is not supported for wireless users, even if they are using a high-speed connection.
Use Firefox (latest version for Macintosh or Windows) to avoid issues with downloading documents and viewing videos. Download Firefox for free from http://www.getfirefox.com. TRACS also works on Internet Explorer (latest version recommended), however you may encounter problems with video.
You must disable the pop-up blocker in your browser to open certain lessons, activities, and videos in your course. For example, if your browser has a built-in pop-up blocker or if you downloaded Yahoo, Google, or any other plug-in bar for your browser, make sure the pop-up blocker is disabled while accessing the course. Disabling your pop-up blocker should not require you to uninstall any component from your computer. The Firefox browser includes a pop-up blocker that is easy to turn off and on as long as it is not overridden by other pop-up software you have installed on your computer.
You must have these plug-ins installed to use certain features of the online course:
- Flash Player (latest version)—A free download is available at http://www.adobe.com/products/flashplayer/.
- QuickTime (latest version)—A free download is available at http://www.apple.com/quicktime/download/.
You can avoid problems with most videos in Texas State courses by installing the latest versions of the Flash player. A free download is available at http://www.adobe.com/products/flashplayer/.
Some videos are delivered via Texas State's streaming media server referred to as Mediaflo. Learn more about requirements for viewing Mediaflo videos by clicking Compatible OS and Browsers and then scrolling down to Viewing Mediaflo Content. If you have problems viewing video in your course, contact the ITS help team at email@example.com or (512) 245-5566.
Learn how to search Mediaflo video captions.
A free download is available at http://www.tr.txstate.edu/software/download.html.
Microsoft Word, PowerPoint, and Excel are used for most office productivity functions at Texas State; students should be able to create, save, open, and read MS Office file formats (e.g., .doc, .docx, .xls, .xlsx, etc.). Many Windows computers come with Office installed, but many Macintosh computers do not. Students who don’t have MS Office can access it online for free or download it for a discounted price here: http://www.tr.txstate.edu/software/office-students.html. Contact the IT Assistance Center if you have questions.